Delivery Information

Orders up to $200 incur shipping and handling of $9.95.

Orders over $200 incur shipping and handling of $19.95.

Orders are dispatched within 2 business day from our Virginia QLD warehouse.  We ship using Australia Post for accessories and smaller items.  We ship using TNT for pumps and large orders.  Delivery can be expected between 3 - 5 days to east coast metro areas, allow longer for WA and remote locations. 

Order by Telephone

If you would prefer to place an order over the phone, then give our Customer Service team a call on 1300 GO ARDO. Our helpful staff will assist you in making sure that you have the right product for your individual needs. Lines are open between 9am and 4pm Monday to Thursday, and 9am to 2pm Friday.

Alternatively you can email info@ardo.com.au

Refunds/Exchanges

IMPORTANT INFORMATION - Ardo breastpumps are personal hygiene products and are classified as medical devices, therefore cannot be cancelled, returned, or refunded unless:

A. The product is in a saleable condition - no seals or packaging opened; no products or components have been used.

B. The product is faulty.

Please call us on 1300 GO ARDO to arrange returns/refunds. It is always helpful if you can quote your invoice number and the date of purchase. All goods should be returned within 14 business days. Goods are returned at your own expense unless faulty.