Ardo Privacy Policy

Privacy Policy

Policy Introduction

JB Medical Supplies Limited ABN 81129452768 (“JB Medical Supplies”) is committed to protecting the privacy of individuals’ personal information. This Privacy Policy sets out the principles that JB Medical Supplies will follow in collecting, using, holding, disclosing and otherwise managing personal information. “Personal information” is information or an opinion about an identified individual or an individual who is reasonably identifiable, whether true or not and whether the information or opinion is recorded in a material form or not.

JB Medical Supplies is bound by the Privacy Act 1998 (Commonwealth) (Act) and the Australian Privacy Principles that are contained in that Act.

Collection of Personal Information

JB Medical Supplies may collect personal information about an individual in a variety of ways, including when an individual interacts with JB Medical Supplies in person or electronically, for example when some individual accesses our website.

JB Medical Supplies will only collect personal information about an individual where the information is reasonably necessary for one or more of our functions or activities. The kinds of personal information collected and held, how that information is collected and held and the purposes for which that information will be collected, held, used and disclosed will depend on the circumstances.

Examples of instances where personal information may be collected by JB Medical Supplies include:
i. collecting personal information from shareholders for the purposes of enabling proper records to be kept and for reporting purposes; and
ii. collecting personal information from individuals who enter into service agreements, joint venture agreements or other transactions with JB Medical Supplies for the purpose of administering those agreements or transactions or for reporting purposes.

Examples of the kinds of personal information JB Medical Supplies may collect and hold include:
i. name;
ii. address;
iii. phone number;
iv. fax number;
v. email address;
vi. information about goods or services ordered, acquired or supplied;
vii. information from enquiries made;
viii. communications between JB Medical Supplies and an individual; and
ix. credit card information.

JB Medical Supplies will take reasonable steps to ensure that the personal information that is collected, used or disclosed by it is complete and up to date. JB Medical Supplies will only collect personal information about an individual from that individual unless it is unreasonable or impractical to do so.

Use and Disclosure of Personal Information

At or before, or if that is not practicable, as soon as practicable after, the time that the personal information is collected, JB Medical Supplies will take reasonable steps to ensure that the individual is aware of the matters required by the Australian Privacy Principles, including:
i. why the personal information is being collected;
ii. who else the personal information might be given to;
iii. the fact that this Privacy Policy contains information about how the individual is able to gain access to and correction of the information collected; and
iv. how to contact JB Medical Supplies, including to make a complaint.

If JB Medical Supplies collects personal information about an individual from someone else, JB Medical Supplies will take reasonable steps to ensure that the individual is aware that JB Medical Supplies has collected the information and of the above matters.
JB Medical Supplies will only use or disclose this personal information for:
i. the purpose for which it was collected;
ii. any related purpose for which it would reasonably be expected to be used or disclosed;
iii. a purpose required or permitted by law; or
iv. a purpose for which the individual has provided consent.

Examples of instances where JB Medical Supplies may disclose personal information about individuals to third parties include disclosure to providers of services to JB Medical Supplies, government agencies, regulatory authorities, related bodies corporate of JB Medical Supplies and professional advisers of JB Medical Supplies. JB Medical Supplies requires its service providers to keep the personal information confidential and not use it for any purpose other than performing those services.

Where the Privacy Act so permits JB Medical Supplies may also disclose credit related information (in respect of commercial credit) to CRBs such as Veda or Dunn & Bradstreet, if it receives an application for commercial credit or a request to increase a commercial credit limit with JB Medical Supplies.

Where JB Medical Supplies collects information that it is likely to disclose to a CRB:
the CRBs may include that information in reports provided to JB Medical Supplies to assist it to assess your creditworthiness;
*if you fail to meet payment obligations in relation to commercial credit or commit a serious credit infringement, JB Medical Supplies may be entitled to disclose this to the CRB;
*if you are an individual you may access information from JB Medical Supplies in accordance with this privacy policy and may access this information for the purpose of requesting JB Medical Supplies to correct the information or make a complaint to JB Medical Supplies.

JB Medical Supplies will only disclose personal information to CRBs where JB Medical Supplies is a member of a recognised External Dispute Resolution Scheme (‘EDR Scheme’). If JB Medical Supplies discloses your personal information to CRBs, JB Medical Supplies will provide you written notice prior to that disclosure, as well as the details of the recognised EDR Scheme.

JB Medical Supplies does not disclose personal information for any secondary purposes without the relevant person’s consent or as required by law, and it does not sell or license any personal information that it collects.
JB Medical Supplies is unlikely to disclose personal information to overseas recipients.

Security of Personal Information

JB Medical Supplies will take reasonable steps to ensure that the personal information that it holds is protected from misuse, interference and loss and from unauthorised access, modification and disclosure.

JB Medical Supplies will also take reasonable steps to ensure that personal information it holds that is no longer necessary for the disclosed purpose is destroyed or permanently de-identified, subject to any legal obligation to keep the personal information for any required period of time.

Access to, Updating and Correcting Personal Information

At the request of an individual, JB Medical Supplies will, in most circumstances, provide access to an individual to any personal information that is being held by JB Medical Supplies about that individual.

There are certain circumstances where JB Medical Supplies will not provide an individual access to such personal information in accordance with the Act. These circumstances include where providing access would have an unreasonable impact on the privacy of others, where providing access would reveal commercially sensitive information about the organisation or where providing access would be unlawful.

An individual can seek access to, and update or correct, any personal information that is being held by JB Medical Supplies about that individual by contacting us here.

Amendment of Policy

JB Medical Supplies may amend this Policy from time to time.

Intranet and Website

This Policy as amended from time to time is to be placed on the JB Medical Supplies intranet and website and is also available upon request


Like many websites, we use "cookies". Cookies are small programs that we transfer to your hard drive that allow us to recognize you and to provide you with a customized shopping experience. If you do not want us to use cookies, you can easily disable them by going to the toolbar of your web browser, and clicking on the "help" button. Follow the instructions that will prevent the browser from accepting cookies, or set the browser to inform you when you receive a new cookie. In addition, you may visit this and other websites anonymously through the use of utilities provided by other private companies.

Concerns, Queries and Complaints

If a person has any concern, query or complaint about:
i. any personal information that may have been collected, used or disclosed by JB Medical Supplies;
ii. this Privacy Policy; or
iii. a breach of the Australian Privacy Principles,
they are to be referred to the Company Secretary/Chief Financial Officer.

JB Medical Supplies takes complaint seriously and will respond shortly after receiving written notice of the complaint. If a person is not satisfied with the outcome, then that person may contact the Office of the Australian Privacy Commissioner:
Office of the Australian Information Commissioner.

Approved 18th March 2018